Privacy

Data Collection

We collect information that you provide directly to us when you:

• Register for an account or use our services
• Subscribe to our newsletter or marketing communications
• Contact us for support or inquiries
• Participate in surveys, contests, or promotions
• Use our API testing and monitoring services

The types of information we may collect include:

• Personal identification information (name, email address, phone number)
• Account credentials and authentication information
• API endpoints, test configurations, and monitoring data
• Usage data and analytics information
• Device information and IP addresses

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.

Financial Information

When you make a purchase or subscribe to a paid plan, we collect payment information through our secure payment processors. We do not store your complete credit card information on our servers.

Payment processing is handled by trusted third-party payment processors that comply with PCI DSS (Payment Card Industry Data Security Standard) requirements. We only receive:

• Confirmation of payment transactions
• Billing address information
• Subscription status and renewal dates

Your financial information is encrypted and securely processed. We do not have access to your full credit card numbers or CVV codes.

Purpose of Data Usage

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our API testing, security, and monitoring services
• Account Management: To create and manage your account, process transactions, and send service-related communications
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues
• Communication: To send you updates, newsletters, marketing materials (with your consent), and important service notifications
• Analytics and Improvement: To analyze usage patterns, improve our services, and develop new features
• Security: To detect, prevent, and address security issues, fraud, and unauthorized access
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

We do not sell your personal information to third parties for their marketing purposes.

Data Sharing

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users (e.g., cloud hosting, payment processing, analytics)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety
• With Your Consent: When you have given us explicit permission to share your information
• Aggregated Data: We may share aggregated, anonymized data that cannot identify you individually for research, analytics, or business purposes

All third parties with whom we share data are contractually obligated to protect your information and use it only for the purposes we specify.

Data Storage and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data centers with physical and digital safeguards
• Employee training on data protection and privacy

Your data is stored on secure servers located in the United States and other jurisdictions where we operate. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

Data Rights and Access

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information and receive a copy of the data we hold about you
• Correction: The right to request correction of inaccurate or incomplete personal information
• Deletion: The right to request deletion of your personal information, subject to certain exceptions
• Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing of your personal information for certain purposes
• Restriction: The right to request restriction of processing of your personal information
• Withdraw Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at care@qodex.ai. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

You can also manage your account settings, update your information, and control your communication preferences through your account dashboard.

Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Authenticate your identity and maintain your session
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and enhance your experience
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website. For more information about our cookie practices, please refer to our Cookie Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Sending an email notification to registered users
• Updating the "Last updated" date at the top of this page
• Displaying a prominent notice on our website for significant changes

Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

User-Inputted External Links

Our platform may allow you to input or link to external resources, such as API endpoints, documentation URLs, or third-party service integrations. When you provide external links or URLs:

• We may access and process these external resources to provide our services (e.g., testing APIs, monitoring endpoints)
• We do not control the privacy practices of external websites or services you link to
• We are not responsible for the content, privacy policies, or practices of third-party websites
• We recommend reviewing the privacy policies of any external websites you access through our platform

When you configure integrations with third-party services (such as Slack, GitHub, or CI/CD tools), you authorize us to:

• Access the necessary data from these services to provide our functionality
• Send notifications and updates to these services as configured
• Store connection credentials securely for the purpose of maintaining integrations

You can revoke access to third-party integrations at any time through your account settings or by disconnecting the integration.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant data protection authorities, to protect your information in accordance with this Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: